Customer Support Information
Homeowner Customer Service & General Contact Information: (844) 739-2331
For questions or assistance with your existing online payment account, please contact us by phone or email us. Our team is available Monday-Friday: 6:00 a.m. until 4:00 p.m. Pacific Time.
Management Company Customer Service: (888) 734-4567
Management companies with existing accounts with us may reach us by phone or email our customer service team.
Let our team of HOA banking experts assist you in finding the right banking product or service for your community or development. To get started, call our support team at 888-734-4567 who will connect you with our local sales representative.
Report Unethical or Illegal Behavior
In line with our commitment to accountability, we have a companywide whistleblower program, administered by a third party, EthicsPoint. This program is designed so that any behavior, business practice or action that does not meet our high standards can be reported anonymously and confidentially. Issues can then be appropriately reviewed, escalated and addressed as necessary.
24-hour customer support: (866) 839-3409
Report a Lost or Stolen credit card: (866) 604-0381
ATM/Debit Card Activation: (866) 392-9952
Lost or Stolen ATM/Debit Card: (800) 236-2442
Connect With A Banker
Get in Touch
To find the HOA banking solutions tailored to your needs, connect directly with a relationship officer in your region or complete the information below and we'll connect you with one of our HOA banking experts.
For immediate assistance, or questions regarding an existing account, please contact us at (888) 734-4567.
Build Your Future with Alliance Association Bank
Be your best, in a work environment that gives you a genuine opportunity to be a successful banking professional. Contact us to learn more about working with Alliance Association Bank.
About Western Alliance Bancorporation
With more than $50 billion in assets, Western Alliance Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies. The company is again #1 best-performing of the 50 largest public U.S. banks in the new S&P Global Market Intelligence listing for 2020 and ranks high on the Forbes “Best Banks in America” list year after year. Its primary subsidiary, Western Alliance Bank, Member FDIC, helps business clients realize their ambitions with teams of experienced bankers who deliver superior service and a full spectrum of customized loan, deposit and treasury management capabilities. Business clients also benefit from a powerful array of specialized financial services that provide strong expertise and tailored solutions for a wide variety of industries and sectors. Most recently, the bank added to these capabilities with the acquisition of AmeriHome Mortgage, a leading national business-to-business mortgage platform. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking brands and has offices in key markets nationwide.
Have feedback or a concern regarding one of our products, services or a recent experience with Alliance Association Bank? Please click here to submit your feedback and help us continue to evolve and improve.
If you are a California resident and would like to request access to or deletion of your personal information, or to exercise any other data rights under California law, please call (888) 995-2265 Monday - Friday: 6:00 am – 6:00 pm.