With the robust ConnectLiveTM1 platform, you can manage association finances efficiently and securely using one intuitive digital tool. The technology works seamlessly and fully integrates with industry software programs including Appfolio, C3, Caliber, eUnify, TOPS ONE, Vantaca and VMS.
Real-Time Bank Balances and Transfers
View bank balances and perform bank transfers in real-time between accounts within the same association.
Bank Statements on Demand
View PDF bank statements on demand for each bank account.
The nightly scheduled process automatically retrieves and posts lockbox transactions from the prior banking day directly to your accounting software.
Open New Accounts
Request a new deposit account to be opened. This action will generate anew account number, provide a confirmation to your team and deliver a notice to the bank.
View A/R and A/P Check Images
View the front and back of checks and coupons processed through the bank's lockbox, as well as the front and back of cashed A/P checks.
Issue Stop Payments
Issue an individual or range of stop payments and receive information regarding the status.
Bank transactions from the preview day are matched with corresponding transactions within your software, allowing for quick and accurate bank reconciliation.
Receive Returned Item and Chargeback Alerts
If the nightly transaction process detects a deposit item return, an alert will be generated – notifying users to take the necessary action within the homeowner’s account.
A validation file is provided from your software on a daily basis, allowing the lockbox process to appropriately deposit funds or reject payments – eliminating manual entry on the user’s end.
Reporting & Extracting Information
Extract a report of an array of transactions within a specific date range, or export management company, association or homeowner information required for booklet printing – including email addresses.
Single Sign On
Our single sign-on (SSO) feature allows homeowners to easily navigate between the management software and our online homeowner payment portal—without an additional login.
1. ConnectLive is not affiliated with Western Alliance Bank. The ability to integrate with ConnectLiveTM may depend on the accounting software used. Services and integration tools may differ by software.
2. Funds deposited through the Lockbox will follow Western Alliance Bank’s funds availability policy as outlined in the Deposit Account Agreement Disclosure.