Convenience and Improved Cash Flow

Western Alliance Bank Lockbox1 service provides you with a post office box where payments sent to your business are received, processed, and deposited into your account daily. Our Treasury Management team will recommend the account receivables service best for your business needs.

Convenience and security

With Lockbox, you can:

  • Collect receivables faster

  • Simplify the collection of processing payments

  • Improve your cash flow

  • Gain outside audit control

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Save time and trouble

Deposits go into your Western Alliance Bank business accounts even faster with Lockbox. All payments your customers send to your post office box are quickly delivered to our Lockbox center, then processed and deposited into your accounts each day. There’s no need to prepare deposits and make a daily trip to the bank.

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Easily manage your receivables with our online Account Receivables Portal

  • Image archive available of items delivered via online portal

  • Access a three-year standard storage

  • Leverage daily processing to ensure mailed items are deposited quickly and accurately

  • Standard reporting to manage and reconcile your payments

  • Batch Summary Report

  • Batch Detail Reporting

  • Deposit Detail Report

  • AR Data File – both CSV and pipe delimited

  • Image File

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Configure the lockbox to meet your business needs and business rules

  • Utilize various data entry options to improve and automate the posting of your payments

  • Leverage options for exception processing of payments

  • Select automated file delivery methods

  • Integrate electronic payments into a single reporting system

  • Wire Transfers

  • EDI

  • eZePay (Western Alliance Bank’s Electronic Bill Payment and Presentment System)2

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1. Funds deposited through the Lockbox will follow Western Alliance Bank’s funds availability policy as outlined in the Deposit Account Agreement Disclosure.
2. Refer to disclosures provided at account opening, the Business Schedule of Fees, and Pro Forma for additional information. Other related fees may apply. All offers of credit are subject to credit approval. ACH collections subject to approval and deposit account requirements. Merchant services are provided by Heartland in agreement with Western Alliance Bank.