2023 Digital Payments Report

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Digital Payments in Class Actions and Mass Torts

Get access to Western Alliance Bank and Digital Disbursements 2023 Annual Report to learn more about the essential findings and how these fast-moving trends can shape the future of class actions and mass torts.

Western Alliance and Digital Disbursements Finds Extraordinary Success Rate for Digital Payments in Inaugural Report

According to new research from Western Alliance Bank and Digital Disbursements, getting money into the hands of payees in class action and mass tort settlements is far more effective and efficient when those payments are completed through digital methods rather than traditional paper checks.

Among the key findings of the inaugural Digital Payments in Class Actions and Mass Torts report: When claimants are offered a broad pay menu, the success rate for digital payments is 98%. That compares to a weighted average check cash rate of only 77% in cases with a claims process and only 55% in cases without a claims process, according to a 2019 study by the Federal Trade Commission. 

The report, which relies on Digital Disbursements’ proprietary data set, making it likely the largest study to date on the distribution of settlement payments in the legal industry, also found that digital payments are becoming increasingly commonplace and that payees increasingly prefer digital payments.

Key Topics Addressed In the Report:

  • The most popular digital payment methods

  • Which courts and law firms are embracing digital payments

  • A look into some of the reasons digital payments are proving so popular


About Us

Settlement Services

Western Alliance Settlement Services, a national banking group within Western Alliance Bank, Member FDIC, specializes in banking for law firms, claims administrators and related businesses managing class action, mass tort and bankruptcy settlements nationwide. Relationship bankers bring clients years of experience and offer outstanding service to support all phases of the settlement process, from escrow to distribution, with a single point of contact. Settlement Services is part of Western Alliance Bancorporation, which has more than $70 billion in assets. Major accolades include being ranked as a top U.S. bank in 2023 by American Banker and Bank Director. With significant national capabilities, the Settlement Services Group delivers the reach, resources and deep industry knowledge that make a difference for customers.