Contact Us

Corporate Headquarters

Western Alliance Bancorporation
1 East Washington Street
Phoenix, AZ 85004
(602) 389-3500

    Customer Support Information

    Our Brands
    For questions regarding business online banking and other business product support, please select from the list below:
    ALLIANCE BANK OF ARIZONA
    BANK OF NEVADA
    BRIDGE BANK
    FIRST INDEPENDENT BANK
    TORREY PINES BANK
    ALLIANCE ASSOCIATION BANK
    AMERIHOME MORTGAGE

    Business Customer Service
    (888) 995-2265
    For questions about business accounts or business online services please contact our support team directly:
    Monday - Friday: 6:00 am – 6:00 pm PST; Saturday: 8:00 am – 2:00 pm PST
    EMAIL BUSINESS ONLINE SUPPORT

    Credit Cards
    24-hour customer support: (866) 839-3409
    Report a Lost or Stolen credit card: (866) 604-0381
    Manage your business online with eZBusiness Card Management.

    ATM/Debit Cards  
    ATM/Debit Card Activation & Change PIN: (866) 392-9952
    Lost or Stolen ATM/Debit Card: (800) 236-2442

    New Accounts
    Our team of banking professionals knows what it takes to start, grow and maintain a thriving business. Let us help you connect with a banker who can provide answers or assistance to get you started with the right business banking product or service.

    Personal Customer Service
    (888) 271-0610
    For questions about personal accounts or personal online services please contact our support team directly:
    Monday - Friday: 6:00 am – 6:00 pm PST; Saturday: 8:00 am – 2:00 pm PST
    EMAIL PERSONAL ONLINE SUPPORT

    High-Yield Savings Premier
    New account inquiries: (866) 347-1476
    Monday - Friday: 7:00 am - 6:00 pm MST
    Existing account support: (877) 378-2823
    Monday - Friday: 9:00 am - 5:00 pm EST

    Fraud
    (888) 995-2265
    To report fraud and identity theft please contact our customer support team directly:
    Monday - Friday: 6:00 am - 6:00 pm PST; Saturday: 8:00 am – 2:00 pm PST.
    The fraud reporting contact number is only intended for customers to report fraudulent activity and should not be used for general bank or credit card inquiries. 

    Report Unethical or Illegal Behavior
    In line with our commitment to accountability, we have a companywide whistleblower program, administered by a third party, EthicsPoint. This program is designed so that any behavior, business practice or action that does not meet our high standards can be reported anonymously and confidentially. Issues can then be appropriately reviewed, escalated and addressed as necessary.

    Get in Touch

    Complete the information below and we'll connect you with one of our experienced Relationship Managers who can help you find the right banking solution tailored to your needs.

    If you have questions about an existing account, please contact our Customer Service team for assistance.

     
     

    Locations

    Western Alliance Bank operates specialized finance and banking units that serve businesses and personal banking needs, including digital savings, nationwide. Our full-service business banking divisions are located in Arizona, California and Nevada. We foster lifelong banking relationships built on expert advice and provide customized financial solutions to help our clients to move forward financially. 

    Careers

    Careers

    Be your best, in a work environment that gives you a genuine opportunity to be a successful banking professional. Contact us to learn more about working with Western Alliance Bank.

    Investors

    About Western Alliance Bancorporation

    With more than $70 billion in assets, Western Alliance Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies. Through its primary subsidiary, Western Alliance Bank, Member FDIC, clients benefit from a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by industry experts who put customers first. Major accolades include being ranked as a top U.S. bank in 2023 by American Banker and Bank Director. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide.