2025 Digital Payments Report

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Discover the Latest Insights and Trends in Digital Payments

Gain access to detailed data, expert analysis and actionable insights by downloading the Third Annual Digital Payments in Class Actions and Mass Torts research report. Stay ahead of the curve and make informed decisions with the latest information on digital payments in class actions and mass torts.

Western Alliance Bank and Digital Disbursements' Third Annual Report Finds First-Ever Decline in Fraudulent Claims

This year’s Digital Payments in Class Actions and Mass Torts report from Western Alliance Bank and Digital Disbursements reveals the first-ever recorded decline in fraudulent claims. Download our research report based on information from more than a thousand class action and mass tort distributions between 2019 and 2024. The third annual report found that new technologies deployed by Digital Disbursements, ClaimScore and individual settlement administrators collectively produced a decline in fraudulent claims of more than 40%.

Substantial findings relating to fraudulent class action and mass tort claims, as well as statistics about the continued digitization of settlement payments, are again featured, as are rankings of the top courts and law firms that are embracing digital payments. New this year, the report also provides payment and fraud details broken out between class actions and mass torts, as well as exclusive data and analysis from ClaimScore.

As with the past two reports, Digital Disbursements' large market share allows its data to serve as a reasonable proxy for the industry. The data for this year's report comes from 1,155 class action and mass tort distributions awarded to Digital Disbursements from 28 different settlement administrators between 2019 and 2024. The number of distributions is nearly double that of last year's report and represents the acceleration of the active transition away from check-only distributions to settlements that offer a menu of different payment options. 

Key Topics Addressed in the Report:

  • First-Ever Decline in Fraudulent Claims: Discover how new technologies have led to a 40% reduction in fraudulent claims.
  • Digital Payments vs. Paper Checks: Learn why digital payments continue to be far more effective than paper checks.
  • Fraud Prevention: Understand the impact of real-time fraud screening to prevent fraudulent claims before they are even made.
  • Growth in Digital Payments: Find out which law firms and courts are the leaders in embracing digital payments.
  • Popular Digital Payment Methods: See which digital payment methods are most preferred by payees in class actions and mass torts.
 
About Us

Settlement Services

Western Alliance Settlement Services, a national banking group within Western Alliance Bank, Member FDIC, specializes in banking for law firms, claims administrators and related businesses managing class action, mass tort and bankruptcy settlements nationwide. Relationship bankers bring clients years of experience and offer outstanding service to support all phases of the settlement process, from escrow to distribution, with a single point of contact. Settlement Services is part of Western Alliance Bancorporation, which has more than $80 billion in assets. Major accolades include being ranked as a top U.S. bank in 2024 by American Banker and Bank Director. With significant national capabilities, the Settlement Services Group delivers the reach, resources and deep industry knowledge that make a difference for customers.