Customer Support Information

Our Brands
For questions regarding business online banking and other business product support, please select from the list below:
ALLIANCE BANK OF ARIZONA
BANK OF NEVADA
BRIDGE BANK
FIRST INDEPENDENT BANK
TORREY PINES BANK
ALLIANCE ASSOCIATION BANK
AMERIHOME MORTGAGE

Business Customer Service
(888) 995-2265
For questions about business accounts or business online services please contact our support team directly:
Monday - Friday: 6:00 am – 6:00 pm PST; Saturday: 8:00 am – 2:00 pm PST
EMAIL BUSINESS ONLINE SUPPORT

Credit Cards
24-hour customer support: (866) 839-3409
Report a Lost or Stolen credit card: (866) 604-0381
Manage your business online with eZBusiness Card Management.

ATM/Debit Cards  
ATM/Debit Card Activation & Change PIN: (866) 392-9952
Lost or Stolen ATM/Debit Card: (800) 236-2442

New Accounts
Our team of banking professionals knows what it takes to start, grow and maintain a thriving business. Let us help you connect with a banker who can provide answers or assistance to get you started with the right business banking product or service.

Personal Customer Service
(888) 271-0610
For questions about personal accounts or personal online services please contact our support team directly:
Monday - Friday: 6:00 am – 6:00 pm PST; Saturday: 8:00 am – 2:00 pm PST
EMAIL PERSONAL ONLINE SUPPORT

High-Yield Savings Premier
(866)-347-1476
Monday-Friday 6:00 am – 6:00 pm PST

Fraud
(888) 995-2265
To report fraud and identity theft please contact our customer support team directly:
Monday - Friday: 6:00 am - 6:00 pm PST; Saturday: 8:00 am – 2:00 pm PST.
The fraud reporting contact number is only intended for customers to report fraudulent activity and should not be used for general bank or credit card inquiries. 

Report Unethical or Illegal Behavior
In line with our commitment to accountability, we have a companywide whistleblower program, administered by a third party, EthicsPoint. This program is designed so that any behavior, business practice or action that does not meet our high standards can be reported anonymously and confidentially. Issues can then be appropriately reviewed, escalated and addressed as necessary.